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FAQs

  1.     Why should I outsource?
  2.     What are the advantages of outsourcing to iSource Biz?
  3.     What services do you offer
  4.     How do you work?
  5.     How do I contact you?
  6.     How can I ensure quality of outsourced project?
  7.     How do I discuss my project requirements?
  8.     How do I place an order?
  9.     How do I pay?


1. Why should I outsource


Outsourcing can bring several benefits to you. Research shows that more and more companies are moving towards outsourcing these days due to its immense advantages:

    You can minimize the cost of your operational activities.
    You can have specialized people handle your operational tasks while you concentrate fully on achievement of your business goals.
    No need to invest in people and incur huge costs on hiring and training staff for technical tasks.
    Fast and excellent results due to involvement of expert professionals.
    No need for maintenance of sophisticated infrastructure.
    You can focus more on your business area and customer satisfaction being assured that your operational tasks are being taken care of by experts in the field.

2. What are the advantages of outsourcing to iSource Biz?

When you outsource your projects and crucial tasks such as Information technology, software development, design & graphics, Web content & creative writing, business and marketing plan preparation, accounting, online marketing and financial analysis to iSource Biz, you enjoy the following advantages:
Cost- and Time-Effective Solutions

Our solutions are focused on providing you cost advantage of outsourcing. Here you can avail services of skilled and specialized professionals at a price unimaginable onshore. We have the right mix of people and technology working round the clock to provide you cost effective solutions right in time. This not only saves you immense cost of keeping and maintaining sophisticated human and technological resources, but allows you more time to spend on strategic growth of your business.
High Quality

At iSource Biz, high quality of work is ensured through rigorous quality control measures which ensures that our services meet or exceed your expectations every time.
Customization

We understand your needs and tailor our services to best suit your requirements and meet your goals.
Innovation

Connecting with a professional team ensures you get innovative ideas through the process to carry out your tasks even more efficiently and effectively.
Superior Customer Service

To help you stay in touch with your project’s progress and communicate with us in a timely manner, our customer care center remains open 24 hours a day, 7 days a week. You can contact us anytime via Phone, Live chat and Email.

That’s what makes us a perfect choice for your outsourcing needs. We are fully equipped to be your offshore partners working round the clock for the improvement of YOUR business.
3. What services do you offer?

We provide a broad range of business process outsourcing (BPO) services targeted to offering you all you need under one roof. We understand that maintaining relationship with one supplier is hassle-free.

All our services are customized and are tailored to your requirements.

Our major service areas include:

Information Technology: Custom Software development, Custom Website development, Software Testing and Maintenance services.

Investment Research and Analysis: Equity research, commodity market research, forecast of financial statements and Investment risk and opportunities analysis of any country in the world.

Financial Analysis: Company financial analysis, industry analysis, stock market analysis, technical analysis, fundamental analysis, portfolio analysis and financial ratio analysis.

Financial Market Research: Commodity market, Stock market, Bond market, Bullion market, foreign exchange market research and analysis. Our services cover all countries across the globe.

Search Engine Marketing: Search Engine Optimization services and Pay Per Click (PPC) marketing services.

Investment Research and Analysis: Equity research, Forecast of financial statements and Investment risk and opportunities analysis of any country in the world.

Financial Analysis: Company financial analysis, industry analysis, stock market analysis, fundamental analysis, stock market analysis, portfolio analysis and financial ratio analysis.

Design and Graphics: Website Designing, Logo Designing, Stationary Designing, Graphic Designing, Brochure and Marketing/Promotional material designing.

Content Development Services: Web content writing, copy writing, advertising/marketing/promotional brochures, technical writing, copy editing, proofreading, book reviews, movie reviews, business writing, business reports, presentations and letters.

Market Research and Analysis: SWOT analysis, Competitive analysis, Market surveys, Quantitative research, Qualitative research.

Business Plans: Customized business plan preparation.

Marketing Plans: Customized marketing plan preparation.

Accountancy Services: Computerized bookkeeping services, Annual accounts preparation, Payroll accounting, Project accounting, Job costing, Credit control, Debt factoring, Bank reconciliation, Accounts Receivable, Accounts Payable, General Ledger maintenance, VAT returns.

Customer Support Management: Call Center Services, Customer service via Email and Customer Service via Live Chat.
4. How do you work?

The way we deliver our services is simple yet most convenient for our customers, we not only provide outsourcing services but make sure the full satisfaction and relaxation of our customers. We, at iSource Biz have a fool proof delivery model, which guarantees the 100% satisfaction. Our Delivery model can be defined in the following easy steps:

    Our sales team receives the project descriptions or the set of requirements from our customers
    These project descriptions and requirements are then passed to our Project Manager
    Project Manager gets in direct touch with the customer, presents ideas and comes up with a customized solution that best suits the customer’s requirements
    After getting customer’s approval on the proposed solutions, our team starts working on the project under the supervision of Project Manager
    Regular updates are sent to the customer and our customers can stay updated with the progress by communicating directly with the project manager during the process
    Completed project is sent to the customer for feedback
    Project manager stays in touch with the customer, until our valued customers are fully satisfied
    Project Managers work under direct supervision of our Board of Directors and all projects are screened meticulously by our Quality Assurance team to ensure that clients’ projects are successfully completed and all requirements are met.
    Project manager stays in touch with the customer, until full satisfaction our valued customers are fully satisfied

We at iSource Biz are well equipped, have the best professionals, streamlined methods to conduct the operations, and in addition to this, we have the latest technologies, to which the business owners have no access due to their sky high costs and lack of well trained staff to handle. We are here to cater to your unique needs; as we are here to give new meanings to outsourcing!
5. How do I contact you?

We understand that communication is the key while working with offshore partners. So, we continuously endeavor to make it easier for you to reach us when you need help anytime. You can contact us 24/7 via phone, live chat and email as per your convenience. Our dedicated customer service team remains available to assist you with your concerns all the time.
6. How can I ensure quality of outsourced project?

We employ rigorous Quality Assurance measures to ensure you all your projects are done exactly as per your desired quality level and are free of errors. Communication with the Project Managers during and after the project completion goes a long way in meeting all of your requirements. Project Managers work under direct supervision of our top management team and all projects are screened meticulously by our Quality Assurance team to ensure that your projects are successfully completed and all requirements are met.
We guarantee complete satisfaction and work arduously to help you meet your goals.
7. How do I discuss my project requirements?

You can discuss your project requirements by contacting us anytime via phone, live chat and email.
8. How do I place an order?

To place your order, you simply need to contact us and our team will get in touch with you about your project requirements. We will then guide you through the process of placing your order.
9. How do I pay?

For payment options, please contact us anytime 24/7.